Refund policy

Refund Policy

We do not accept returns or exchanges on our products. All sales are final.

However, customer satisfaction is important to us. If your item arrives damaged or is not what you expected, please contact us at prettycrazyshop@gmail.com within 3 of receiving your order. We will work with you to make it right.

When contacting us about an issue, please include:

  • Your order number
  • Photos of the damaged item (if applicable)
  • A description of the issue

We will review your case and determine the best solution, which will include a refund.

Contact Us Email: prettycrazyshop@gmail.com Response time: We typically respond within 24 hrs.